Internship Trainee

Sarathy Geotech and Engineering Services Pvt Ltd

Bangalore, Karnataka
Training
Full-time

6 days ago

Job Summary:
We are seeking a motivated Enrollment & Engagement Intern/ Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves follow-up on missed contacts, payment reminders, and post-course feedback collection.TasksKey Responsibilities:

Lead Engagement & Registration:

Make outbound calls to leads, explain course details, and encourage registration. Assist with the registration process and maintain accurate records of all interactions. * Follow-Up on Missed Contacts:Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course. * Payment Follow-Up:Contact registered students who haven’t made payments, provide payment reminders, and ensure timely completion of enrollment. * Feedback Collection:After course completion, follow up with participants to collect feedback for future course improvements. * Target Achievement:Meet daily/weekly targets for course registrations, calls, and follow-ups. Track progress and report on key metrics to management.Skills & Qualifications:

Strong communication skills, with the ability to explain course details clearly and persuasively.
Previous experience in telecalling or customer service is a plus.
Goal-oriented with the ability to handle rejection and stay motivated.
Basic knowledge on excel or data entry skills is preferred.
Good time management and organizational skills.

Requirements

Strong communication skills, with the ability to explain course details clearly and persuasively.
Previous experience in telecalling or customer service is a plus.
Goal-oriented with the ability to handle rejection and stay motivated.
Basic knowledge on excel or data entry skills is preferred.
Good time management and organizational skills.
Should be fluent in hindi language

BenefitsWork from anywhere, flexible hours, certificationLooking for candidte with sales flair and are passionate about customer relationship managementSarathy Geotech and Engineering Services Pvt Ltd

Sarathy Geotech and Engineering Services Pvt Ltd

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