Jira Admin

Thiruvananthapuram, Kerala
Permanent
Full-time

1 month ago

Job Description:We are looking for an experienced Atlassian Specialist with strong hands on expertise in Jira and Confluence administration. The role focuses on platform administration, configuration, automation, user support, and integrations to enable efficient Agile and ITSM workflows across the organization. The ideal candidate will have deep functional knowledge of Atlassian tools, strong problem solving skills, and experience supporting enterprise users.Must Have Skills & Responsibilities
Atlassian Jira & Confluence Administration
End to end administration of Atlassian Jira and Confluence, including: Project creation and configuration
Workflow design and customization
Issue types, screens, schemes, and field configurations
User, group, and permission managementPerform system and user housekeeping, including cleanup, optimization, and performance best practices.
Implement and manage Atlassian automations to improve productivity and reduce manual effort.
Strong expertise in JQL (Jira Query Language) for dashboards, filters, and reporting.User Support & Platform Enablement
Provide L2/L3 user support for Jira and Confluence, including issue resolution and guidance.
Act as a subject matter expert (SME) for Jira/Confluence usage, best practices, and governance.
Collaborate with Agile, DevOps, and IT teams to support delivery and operational needs.Skills:jira,confluence,performance optimization,project planning,workflow design,user access management,About Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

UST

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