
Assistant Manager - Collections
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Maintain B2B collection portfolios within business standards
- Resolving all aspects of outstanding receivables
- Including but not limited to:
- Collection of past due invoices
- Resolution of credit balances
- Continual reduction of past due aging
- Research and resolve invoice discrepancies
- Achieve collection metrics
- Reconcile payment applications
- Provide bad debt reserve recommendations
- Respond timely to individual and shared mailboxes
- Communicate effectively with internal and external customers
- Provide aging reports and other data requested to business users
- Collaborate with internal partners to resolve unpaid balances
- Work independently and prioritize workload
- Lead AR Review meetings
- Analyzing aged receivables
- Utilize reporting tools
- Update manager with relevant business information
- Document and maintain appropriate internal controls
- Work within department service level agreements (SLAs)
- Adhere to company values
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
- Grade 24 and 25 can apply
- 24 will move to 25, Grade 25 will move laterally
- Minimum duration of 12 months of continuous service in their current grade and position
- Performance rating in the last common review cycle of "Meets Expectations" or higher
- Not be on any active CAP (Corrective Action Plan) or active disciplinary action
- Commerce degree (B.com/M.com), Accounting, Finance, or related field preferred
- 4+ years experience in O2C involving Collections, Dispute resolution, AR reconciliations, billing, Write offs-On or other applicable area
- Intermediate (or higher) level of MS Excel proficiency, including creating pivot tables, Lookups, conditional formatting for reporting purposes
- Accounting background