Senior Engineer - Citrix Netscaler (Bangalore)
3M
- Bangalore, Karnataka
- Permanent
- Full-time
- Responsible Consultant in order to assess and design comprehensive architecture of a Citrix networking environment and configure complex networking configurations
- Responsible for Application and Desktop provisioning in Citrix
- Supports in Incident management, Problem management (ITSM, code events, etc.)
- Be a SPOC for escalations – code events
- Responsible for architectural & process changes or impact
- Responsible for proactive problem management
- Responsible for system maintenance - Portal / Storefront Management, Server Image updates, Password management, KPI’s & system health monitoring, Citrix and RDS License monitoring, Citrix Lifecycle, Certificate renewal
- Responsible for vulnerability management - OS Patching & Application Patching, Citrix Software Patching
- Joins scrum meetings, directs work for the team & helps in operational execution
- More than 6 years experiences in supporting Citrix ADC, NetScaler configurations & Citrix Virtual Apps and Desktop Service
- TCP/IP and general network management experience
- Previous experience working in a team environment is a plus
- Experience with SAN/NAS disk systems
- Experience with hotfix/patch management systems
- Experience with Exchange forms, scripting languages and Frontrange ITSM
- Experience with hypervisors including VMWare, Microsoft Hyper-V, Citrix XenServer
- Experience with virtual desktop infrastructure
- Experience in application virtualization technology, MS AppV, Citrix Applayering, Numecent
- Bachelor's degree or higher from an accredited university in Computer Science or MIS
- Citrix Application Delivery Management (ADC) expert, Citrix Certified Professional-Networking (CCP-N) or
- Citrix specific capabilities
o Citrix Cloud PaaS & Connectors
o Citrix Storefront
o Citrix Delivery controllers
o Citrix VDA’s and virtual disk architecture
o Citrix Workspace App (Multiplatform) and HDX / Edge compute optimization
o Citrix WEM & Profile management
o Citrix Studio & Director
o Citrix ADM; Application Delivery Manager
o Citrix Provisioning (PVS) & Machine Creation Services (MCS)
- Citrix Virtual Apps and Desktop Service
- Citrix Personal Desktops; VDIs
- Citrix Multi-Session Apps/Desktops
- Citrix Certifications in Citrix CAVD, former XenDesktop/ XenApp
- AWS & Azure cloud services; Hybrid and Multi Cloud approach (provisioning, storage, network, load balancing, etc.)
- Application Virtualization (Microsoft App-V, Citrix AppLayering, etc.)
- Virtual and physical print services
- M365 (Delivered as client apps such as Teams)
- Windows Server 2016, 2019
- Windows 10
- Automation tools and capabilities (PowerShell, SQL, Batch Scripting, etc.) – at least one
- Browser Technologies
- Troubleshooting and Root Cause analysis
- Active Directory and Group Policies
- Hypervisor VMWare
- Ability to produce professionally written communication
- Ability to communicate clearly, concisely, and effectively with others
- Demonstrable problem-solving ability
- DNS Management
- Server and desktop OS troubleshooting, including knowledge of the Registry, Service Management, and Event Viewer.
- Exposure to network technologies is a strong plus
- Familiarity with ITIL principles of Incident management is a plus
- Certifications in related technologies (MSP, MCSE, A+, CCNA, etc.)
- Access controls, configurations, hardware custom requirements
- Splunk
- Nutanix
- FSLogix