You will also be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service…
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (inclu…
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (inclu…
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (includ…
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be a…
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be a…
Requirements: Helpdesk Associate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writin…
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be a…
Job description: Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically…
Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must …
Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writin…
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage fo…
Requirements - Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade Working Knowledge of Operating Systems such as Windows 7 & 10 • …
Min 1-2 years of relevant experience in a technical support role. Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issu…
Min 1-2 years of relevant experience in a technical support role. Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issu…
Requirements – Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade Working Knowledge of Operating Systems such as Windows 7 & 10 • …
Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writin…
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, mar…
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, mar…
Requirements: Helpdesk Associate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writin…