Firstsource Solution Ltd - Navi Mumbai, Maharashtra
Job Description Closely working with the sales and delivery team on the qualification of prospects Delivery of various pre-sales activities including responding to customer requests for information, developing and planning conceptual solution, proposals, presentations and demonst...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job DescriptionDesired Candidate Profile1) Graduate,TY Appeared Can Also Apply (Freshers/ Experience). 2) HSC (Minimum 6 months Of work Experience,Any Industry)3) Excellent Communication Writing Skills4) Good with internet knowlegde5) Must Have Good Computer Experience: 3 to 4 Yr...
Firstsource Solution Ltd. - Bangalore, Karnataka
Job DescriptionA CSA in this role deals with a number of incoming calls pertaining to the clientrsquo;s business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. Education - Any Diploma / Any Graduate...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job DescriptionDesired Candidate Profile1) Graduate,TY Appeared Can Also Apply (Freshers/ Experience). 2) HSC (Minimum 6 months Of work Experience,Any Industry)3) Excellent Communication Writing Skills4) Good with internet knowlegde5) Must Have Good Computer Experience: 0 to 4 Yr...
Firstsource Solution Ltd. - Chennai, Tamil Nadu
Job DescriptionGreetings from First source Solutions, *Opening for Voice Process* Position: Customer Care / Customer Support ExecutiveProcess: Inbound Process.Shift timing: 09.00am to 6.00pm (9 to 9 Shifts).Work Location: ChennaiLanguages: English, Hindi or Tamil or Telugu or Kan...
Firstsource Solution Ltd - Navi Mumbai, Maharashtra
Job Description Closely working with the sales and delivery team on the qualification of prospects Delivery of various pre-sales activities including responding to customer requests for information, developing and planning conceptual solution, proposals, presentations and demonst...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Desired Candidate ProfileThe holder of this position is responsible for the overall evaluation of Quality Management System for theprocesses handled by her/him. The role includes ensuring customer satisfaction through adherence to clientcontractual requirements and suggesting app...
Firstsource Solution Ltd - Navi Mumbai, Maharashtra
Job DescriptionTo prepare for and monitor the real-time behaviour of customers and staff, identifying any changes or abnormalities in calling patterns or ineffective use of resources, and promote changes to work practices that will enable improved service performance with the ava...
Firstsource Solution Ltd - Navi Mumbai, Maharashtra
Job DescriptionTo prepare for and monitor the real-time behaviour of customers and staff, identifying any changes or abnormalities in calling patterns or ineffective use of resources, and promote changes to work practices that will enable improved service performance with the ava...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job Description :Candidate Profile :Working closely with Operation and Training Ability to identify and react to potential service, quality issues To drive quality improvements actions through analysis. Act as a coach mentor for the team to deliver the process objectives. Monitor...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job Description :Candidate Profile :Designs, Develops and Delivers Soft Skills and Process Training programs to the customer service associates.Barges in, monitors and jacks calls made by associates on a regular basis to identify and rectify performance gaps.Conducts ongoing asse...
Firstsource Solution Ltd. - Kolkata, West Bengal
Skills: Good Communication Skill, Positive Attitude, Pleasing Personality, Handle Customers, Basic Computer Knowledge Short Description:Candidates are being recruited for Customer care associate for vodafone. Candidates with good communication skills, pleasing personality, ablity...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job Description :Candidate Profile :Designs, Develops and Delivers Soft Skills and Process Training programs to the customer service associates.Barges in, monitors and jacks calls made by associates on a regular basis to identify and rectify performance gaps.Conducts ongoing asse...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job Description :Candidate Profile :Working closely with Operation and Training Ability to identify and react to potential service, quality issues To drive quality improvements actions through analysis. Act as a coach mentor for the team to deliver the process objectives. Monitor...
Firstsource Solution Ltd - Navi Mumbai, Maharashtra
Job Description:??Evaluate the Quality Management System??Ensure 100% Customer Satisfaction and check of all activities are directed towards this objective??Ensure that all Contractual Agreements are met and Project scores meet 90%.??Identify Training and development issues in te...
Senior HR Executive - Employee Engagement
Firstsource Solution Ltd - Jalandhar, Punjab
Job Description:Employee Relations and Communication:??To be the single point of contact providing EE R representation in the aligned process througheffective employee relations/counsel query /grievance handling.??Conduct policy refresher sessions.??Ensure presence and visibility...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job DescriptionClosely working with the sales and delivery team on the qualification of prospects bull Delivery of various pre-sales activities ndash including responding to customer requests for information, developing and planning conceptual solution, proposals, presentations a...
Firstsource Solution Ltd. - Navi Mumbai, Maharashtra
Job DescriptionClosely working with the sales and delivery team on the qualification of prospects bull Delivery of various pre-sales activities ndash including responding to customer requests for information, developing and planning conceptual solution, proposals, presentations a...
Technical Support Representative
Firstsource Solution Ltd. - Chennai, Tamil Nadu
Job DescriptionFreshers are welcome. *Should be prepared to work in fast-paced environments. *Should be capable of handling different personalities *Msc Life science/Msc Biotechnology * (No MBA, MCA,BE B.TECH,M.E,M.Tech)*Responsibility to deal with international clients.Interview...
Firstsource Solution Ltd - Indore, Madhya Pradesh
Job Description:Conducts Soft Skills programs as and when the need arisesSources new programs to close gaps in process and soft skills periodicallyProvide Process Product training to new recruits.Keeping track Prepare training attrition reports.Experience: 1 to 4 yrs...