WHAT YOU'LL DO Join us as we embark on a journey to transform BCG's Finance organization. Future Finance is a multi-year journey to prepare the Finance function for the BCG of the future: a BCG that continues to grow, and one that has become more complex, more diverse and more interdependent. By rethinking structures and standardizing processes across geographies and business entities, we will make it simpler and more efficient to work together and flex to meet the needs of BCG. As part of the Global Finance Operations Centre (GFOC), you will be responsible for pre-payment audit and processing of employees' expense claims in accordance with BCG's Travel and Expense (T&E) policy for its offices across multiple locations. Also will be responsible for managing employee queries and their timely resolution, and related daily/monthly closing and reporting activities. Roles and responsibilities Review Employee expense claim reports for accuracy and appropriate documentation: Submitted expenses are in compliance with the respective BCG office's Travel and Expense policy Submitted expenses match with the receipts provided Proper approval has been obtained for expenses incurred outside of the policy Resolve expense claims related queries via effective collaboration with various stakeholders to ensure the highest user satisfaction Prepare and distribute the routine report/reminder to local finance offices Provide regular updates to local finance for any expense trends, abnormal behaviour, improvement action plan, and audit procedure changes Partner and maintain relationships with local finance teams to address travel expense policy and audit questions as they arise Maintaining the highest quality standards and ensure no duplicates claims or remibursements are initiated Maintain employee and approver data in the system. Prepare periodic reconciliations to ensure data is accurate and up to date Follow set processes and highlight when there is a need for change or update Adhere to the internal compliance policy and guideline established by the management on their daily operational activities Maintain exception logs for the process-related exception as and when they occur for knowledge retention Complete ad hoc requests and perform other duties as needed with minimal oversight Active participation in the organization-wide projects and initiatives YOU'RE GOOD AT Ability to prioritize and manage workload Excellent analytical and problem-solving skills - strong attention to details Strong initiative and willingness to take on projects in a proactive manner Ability to work in a fast-paced, high-pressure environment excellent time management skills and ability to meet tight deadlines Excellent oral and written communication skills & effective listening skills Relationship building, partnering and collaboration Committing to improvement through feedback and self-reflection,learning new topics & skills Strong customer orientation and flexible to business needs Utilizes sound judgment in dealing with work flow and uncertain situations Handles situations with confidence, understanding and tact Ability to respect all BCG information as personal and confidential YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum qualification B.Com with prior experience of working in a global finance operations team 2-4 years of relevant experience in travel and expense processing, reporting, query management MS Excel, Word proficiency and adaptable to several software applications Preferably exposure to ERP systems and T&E Workflow solutions like Concur, Chrome River etc. German, French, Spanish, Portuguese, or Italian language reading and writing skills is an added advantage YOU'LL WORK WITH We pride ourselves on a collaborative working environment and utilize digital tools to foster that collaborative environment across a global company. The Global Finance Operations Centre aims at providing best in-class operational excellence and execution through partnership, building trust and credibility. It provides a foundation to ensuring smooth finance operations, coordinating change and ensuring performance of individual processes with high service levels.
