Senior Techops Engineer
Volvo Cars
- Bangalore, Karnataka
- Permanent
- Full-time
- Platform Support: Provide technical support for our online car sales platform, ensuring seamless operations and resolving any technical issues promptly.
- Collaboration with Product Teams: Work closely with various product teams to understand their technical requirements and ensure smooth integration with our online sales platform.
- Troubleshooting: Identify and troubleshoot technical issues, coordinating with cross-functional teams to implement effective solutions.
- Process Optimization: Continuously assess and enhance operational processes to improve efficiency and support the growth of online car sales.
- Documentation: Maintain comprehensive documentation of technical processes and procedures.
- Major Incident Management: Lead and participate in major incident management, coordinating with cross-functional teams to resolve critical issues promptly and implementing preventive measures for future incidents.
- Bachelor's degree in a relevant field.
- Proven experience in a tech operations role, preferably within the automotive or e-commerce industry.
- Strong technical orientation and the ability to troubleshoot complex systems effectively.
- Excellent communication and collaboration skills, with the ability to work across global teams.
- Adaptability to a dynamic, 24/7 operational environment.
- 5 to 7 years of work experience
- Knowledge of emerging technologies in the automotive and e-commerce sectors.