Qatar Airways is recruiting for a Team Lead to join our Fraud Screening team in Ahmedabad India to join our newly established Global Business Services. The position will be responsible for matters relating to fraud screening, and chargeback management to always ensure no revenue loss to QR and safeguard QR interest. Responsibilites Analysis of RFI/Chargeback data to identify fraud trends Ensure RFI/Chargeback notifications from the acquiring banks are timely downloaded Identify fraud trends and train team Support, escalate and lead dispute resolution issues Manage queries and resolve issues from stakeholders and banks Support audit/investigations Adherence of PCI-DSS compliance Prepare and submit statistics to Line Manager/management Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible Qualifications Bachelor's / Master's degree in business, accounting, finance, or a similar area of study Prior experience in the aviation credit-card processing preferred Experience in senior management reporting, business control role at BU or Global Business Services (GBS), with exposure to enabling technology and ERP systems is preferred (Oracle preferred) Excellent analytical and problem-solving skills MS Excel, Data Mining analysis and reporting Strong knowledge of Card Schemes rules, regulations, Airlines reservation systems About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
