Customer Support Executive

Mazenet solution

  • Gurgaon, Haryana
  • Rs. 3,50,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Job Details:Designation: Process ExecutiveJob Location: GurgaonTraining Duration: 27 DaysRoles and Responsibilities:Responsible for the end user's Ads accounts.Support End users on issues related to their accounts on Google Ads Billing, Policy, and other operational issues through all channels Chat (Highest %), Email & Phone.Stay updated with Ads trends.Provide new strategies to the end user for hassle-free Ads promotions.Interview Details:Mode: Virtual(From client)Level 1:Telephonic InterviewLevel 2: Aptitude TestLevel 3: HR DiscussionEligibility Criteria:2020, 2021 & 2022, 2023 batch of any degree.Consistent academic record of 50% in 10th, 12th, UG.Maximum of 2 years of gap in education and not beyond year experience candidates.Strong written and verbal communication.Excellent problem-solving and analytical skills, combined with impeccable business judgement and industry knowledgeSelection Process:Step 1:Eligibility as per MNCs specificationStep 2:Virtual Test by ClientStep 3:Training @Mazenet with LOIStep 4:Final Interview by MNCStep 5: Offer Letter and On-Boarding

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