Payment Lifecycle Analyst
JPMorgan Chase
- Mumbai, Maharashtra
- Permanent
- Full-time
- Handle inquiries from Global clients and work towards their effective resolution.
- Handle varied inquiry types like UTA, BCNR, Amendment, Recall as per Standard operating procedures
- Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank
- Review, research and re effect funds to beneficiary banks as per amendments
- Review and process accounting for compensation claims on behalf of clients.
- Graduate with Minimum 5 years experience- Global Investigations
- Strong people management skills
- Graduates with good academic record.
- Experience and a working knowledge of various aspects of funds transfer Operations. 5 years of experience in a backoffice operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
- Working Knowledge of SWIFT/ACH & international payment conventions & practices is preferable.
- Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
- Excellent written & oral communication skills in English.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
- An acute client focus.
- Strong PC and analytical skills.