About Us : The Souled Store is a homegrown youth casual-wear brand started in 2013. We are one of India's largest online merchandising platforms with licenses like Disney, Warner Bros., WWE, IPL, Viacom18 to name a few. Apart from selling products with themed designs such as superheroes, movies, TV shows, and cartoons, the brand also is at the forefront of the latest youth style and fashion trends. In addition to core men and women wear apparel categories, we are also in the process of expanding to new categories and introducing new product lines in the existing categories like activewear, supima products, innerwear, personal care products like perfumes and very recently launched footwear and kidswear. Although we are primarily an online brand, we've expanded in the offline retail space as well and have 16 offline stores with plans for expansion pan India. The Souled Store was born out of the idea of loving what you do, from the soul. We believe that people do their best work when they love what they do. There are too many Monday mornings and you can't go dreading every single one of them. Over the years, we have built a strong team of like-minded people that work smart, own their work, and think like leaders. If you identify with what we do and are interested in being a part of an aggressively growing brand, we would love to have you on board. Roles & Responsibilities : Work with the Retention Manager and other teams to come up with ideas to make our customers stick around longer and buy more products. Look at data about our customers to see what they like and what we can do better. Help us make customer journeys, emails, messages, and other stuff that will keep our customers excited about The Souled Store. Learn how to use tools that help us keep track of our customers and what they're doing. Work with different teams to make sure we're all on the same page about how to keep our customers happy.