About The Role We are a global business, with 1,500+ associates based in Ireland, US, India, Mexico, Germany & Kuala Lumpur, supporting our Novartis colleagues throughout the product lifecycle. As an internal organization, we drive value for our colleagues, coordinating across the network, to support the Novartis mission to improve patients' lives. We are looking for a Global Head of C&D Solutions to lead Creative & Digital (C&D), a full service agency supporting all divisions across Novartis. Creative & Digital is a global business, with 130+ associates, plus contractor teams, based across Ireland, UK, US, India, Mexico and Germany. Supporting our clients from campaign strategy, messaging and innovative design solutions right through to deployment directly into channel. As an internal organization, C&D aims to drive value for our customers, coordinating across the network, to support the Novartis mission to improve patients' lives. Key Responsibilities: 1. Provide financial management and oversight of the team, including: Performance and productivity, P&L accountability (:$28m in 2022), bottom line operating costs and margin performance 2. Lead, motivate, develop & succession plan team of +130 associates across Dublin, India, Mexico, US & Germany 3. Define and execute on 3-5 year strategy for C&D, driving innovation/next generation service pipeline - creating business cases and investment decisions to promote expansion of service 4. Prepare, and contribute to, strategic business plans for the Insights & Commercial Solutions Practice 5. Be a Point of Contact (POC) for senior level NVS leaders - able to discuss, agree and align direction opportunities and innovations. Facilitate and drive change in a complex environment. Strong interpersonal and networking skills are necessary 6. Create a 'culture' of high quality, collaboration and innovative thinking across C&D & the broader Insights & Commercial Solutions Practice 7. Demonstrate leadership of a significant business to identify growth and opportunity across Novartis Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Role Requirements Essential Requirements: Number of Associates: 130+ associates across Dublin, UK, India, Mexico, US & Germany Financial Responsibility: Service Group P&L responsibility Experience:The successful candidate will have 15 years' experience Commercial experience in the area of design/marketing/program within creative /advertising/consulting agencies, In-House Agency or Marketing Department Experience in pharma brand/therapeutic area a significant plus Skills and Abilities: 1. Strong leadership and communication skills and an ability to translate analytic skill into commercial strategy. 2. Excellent cross-functional skills. Ability to work and lead a cross-functional team in a matrix environment. Strong process/project management skills. 3. Commercial experience managing creative &/or digital services or driving key digital initiatives within global functions. 4. Several years of leading and managing service resource/people management/planning across multifunctional teams and complex matrix environments. 5. P&L ownership experience. 6. Past work reflects a track record of operational excellence. 7. Excellent stakeholder/community management experience 8. Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships at a senior level 9.Can do/ get up and go attitude; hands on leader Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network. Division Operations Business Unit Global Business Solutions Work Location Hyderabad, AP Company/Legal Entity Nov Hltcr Shared Services Ind Alternative Country 1 Ireland Functional Area Marketing Job Type Full Time Employment Type Regular Shift Work No Early Talent No
