Associate - Customer Service (0-4 yrs) Ludhiana/Punjab (After-Sales/Customer Service)
ARME Consultancy
Ludhiana, Punjab
Rs. 15,000 per month
Permanent
Full-time
2 months ago
Salary: 15k+OvertimeLocation: Sahnewal, Ludhiana, Punjab(Work from Office)Requirements:- Candidates must have very strong Convincing skills- Must have Good Communication and Convincing skills in English- Knowledge of MS Excel and E mail- Must be able to read, write and speak in English- Graduate Freshers can also applyResponsibilities :- Contact potential or existing customers to inform them about the product or service using scripts- Answer questions about products or the Company- Ask questions to understand customer requirements and close sales- Direct prospects to the field sales team when needed- Enter and update customer information in the database- Take and process orders in an accurate manner- Handle grievances to preserve the Company's reputation- Keep records of calls and sales and note useful information (ref:updazz.com)