Payables and Purchasing Operations Team Lead

• Supervise and provide guidance to a team of associates, ensuring their professional growth, development, and performance.
• Set clear expectations, delegate tasks, and monitor progress to achieve goals and meet targets.
• Oversee the end-to-end accounts payable and procurement process, including invoice review, purchase order management and vendor communication.
• Identify opportunities for process optimization and automation.
• Lead process enhancement activities, streamlining workflows, and implementing best practices.
• Work closely with EY Regional Business Managers, Location Managers, Client serving people, Mercury business advisors, On-shore team, and Executive assistants
• Monitor and analyse team performance metrics, ensuring accuracy, productivity, and adherence to established KPIs.
• Scheduling and leading weekly/monthly operational calls with stakeholders.
• Support the professional development of team members through coaching, performance evaluations and feedback.
• Foster a positive work environment, promote teamwork, and provide mentorship to team members.
• Ensure compliance with firm's policies, guidelines, and processes.

• Capable of engaging effectively with multiple stakeholders, understanding the objectives of their programs/initiatives.
• Excellent interpersonal relations and ability to work effectively with others in teams
• Excellent communication skills to interact with internal teams, vendors, and stakeholders.
• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• Take ownership and demonstrate self-sufficiency
• Demonstrate strong operational acumen to create impactful relationships with Senior leadership
• Interact directly with the clients to capture first level requirements for the projects/processes
• Demonstrate best work practices within department and among other teams

• Excellent Conceptual & Analytical Skills
• Good at number crunching
• Excellent communications and organizational skills
• Detail oriented and eager to analyse and solve complex process cases
• Exceptional customer service skills, including responsiveness and commitment to quality
• Enjoy a team-based environment and respect others' opinions.
• Create strong and positive rapport with leadership as well as the team members.

• Graduate / Post-graduate degree (Ideally in Commerce/Finance streams)
• 6 to 8 years of work experience in any finance operations domain (AP/AR/GL)

• Demonstrated expert level experience in MS Office suite applications.
• Expert/ Intermediate level experience in Power BI
• SharePoint Management

• Team player: self-driven and ability to work independently.
• Solution oriented - Ability to focus on solutions in case of ambiguity /uncertainties and not stuck with the problem.
• Display a positive attitude, interest to learn new things, capability to work under pressure and thinking out of the box.
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one's other cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

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