Principal Scrum Master

Epsilon

Bangalore, Karnataka
Permanent
Full-time

13 days ago
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Company DescriptionWhen you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit or our page.Job DescriptionAbout BU
The Product team forms the crux of our powerful platforms and connects millions of customers to the product magic. This team of innovative thinkers develop and build products that help Epsilon be a market differentiator. They map the future and set new standards for our products, empowered with industry best practices, ML and AI capabilities. The team passionately delivers intelligent end-to-end solutions and plays a key role in Epsilon’s success story.Why we are looking for youThe Principal Scrum Master will fulfill the role of Scrum Master for selected team(s) as needed. This includes coaching stakeholders and leadership to move the group into scaled planning.What you will enjoy in this roleWe are looking for servant leaders who have experience launching and growing Scrum team(s), facilitate Scrum Events, foster collaboration across product lines, coach technical excellence, and generally support a self-organized team(s). Scaled release planning experience and training or leading Community of Practice events is a plus.What you will do

Uphold Scrum: Help Scrum Team, including Product Owner, stakeholders, leadership, organization to understand and uphold Scrum values and clarify accountabilities
Uphold Scrum: Remove impediments to the Scrum Team’s progress
Uphold Scrum: Implement and continually refresh team working agreements
Facilitate: Facilitate purpose-driven Scrum Events
Build Teams: Facilitate timely team decisions and coach team through conflicts
Build Teams: Enable high performing teams by empowering team members to help size and sequence work, define testing scenarios, and make decisions about their work
Data: Maintain data hygiene in team(s) workflow tool by ensuring data attributes are accurate and complete so users are confident in reports
Tools: Expert of enterprise Agile workflow tool(s) such as Jira, Structure and Easy BI
Tools: Experience with communication tools such as PowerPoint, Excel, Word, and Atlassian Agile Portfolio Management Solution (Confluence, JIRA)
Coach: Coach Product Owner on variety of Backlog Refinement practices that result in an ordered Product Backlog and current Product Goal that aligns with Release Plans
Coach: Coach Product Owner in their accountabilities in backlog management, how to prepare and run strong Sprint Planning, Sprint Reviews, and Release Planning
Coach: Coaching Tech, Quality and Engineering leads to support driving decisions down into team to increase engagement and innovation
Dependencies Management: Facilitate active Scrum of Scrums (or similar) model to scale agile teams and mitigate dependencies across multiple teams
Quarterly Release Planning: Leads release planning efforts including creating waterlines, scheduling, coordination, and facilitation
Forecasting: Coaches Scrum Teams in a product value stream in how to use the workflow tool to automate forecasting and reporting
Assessments: Drives regular team-level Agile Health assessments that feed the team’s improvement backlog; includes Readiness assessments for new teams
Mentoring others: Contribute actively to the Community of Practice with job aids, artifacts and templates, leading active knowledge sharing sessions
Coach: Shows aptitude & potential to coach other product area / teams on frameworks outside of Scrum, Kanban
Guided Learning: Able to lead the Agile, Scrum trainings & targeted workshops.
Leadership: Lead team building activities across the Lean-Agile practice to increase engagement & influence agile culture

Deliverables

Metrics

Drive gathering DevOps metrics for centralized reporting
Responsible to leverage team level metrics to use for improvement and forecasting discussions
Current and relevant Team Agreements, Definition of Done
Cross team dependency mitigation

Proactively help to facilitate mitigation discussions
Maintain a relevant and current action-oriented improvement backlog with SMART goals
Contributes to improving the Lean-Agile practice with job aids, templates, relevant training, and learning activities
Assessments and results with relevant coaching plans

Qualifications

Experience: Established background as Scrum Master in technical domain and proven aspiration to coach at team level
Mindset: Embraces servant leadership and displays the behaviors that come with the key mindset shifts associated with agile methods
Scaling: Scaling experience, including release planning with 4 or more teams
Scope: Track record in helping multiple Scrum teams mature using Scrum
Communication: Ability to communicate Agile concepts and benefits to all levels
Pragmatic Application: Able to blend Scrum and technical practices to implement the right coaching approach
Coaching: Experience coaching Product Owners in backlog management and refinement
Proactive self-starter with strong organization skills and high degree of individual initiative and personal accountability
Excellent communication & articulation skills with the ability to engage, influence and inspire others to drive collaboration and alignment
Excellent time-management and personal agility skills

Education/CredentialsRequired:

Bachelor’s degree (or equivalent) computer science or engineering disciplines preferred
12+ years’ overall experience
6-8+ years of Scrum and/or Kanban experience with matrixed teams
Scrum Master Certification: CSM I, or PSM I

Preferred: 2 or more Preferred Credentials Required, indicating growth outside of role

Scrum.org: PSPO, CSPO PSM II or PSPO II or higher, PAL or EBM
Scrum Alliance: A-CSM or A-CSPO, CSP, CAL
SAFe: such as RTE, SPC, SPT, Scaled Agilist (SA)
Project Management Institute: PMI-ACP, PMP

Additional InformationEpsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

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