Join a team that designs, develops and integrates highly complex systems within Honeywell [SBG]. You will be integral in creating system solutions that meet the evolving needs of our customers. You will be involved in every aspect of the systems life cycle from the front end of business development through product end of life. Key Responsibilities Provide exceptional solutions and design support to the customer. Own level-appropriate customer requests and issues, seeing them through to resolution Own support escalations from other engineers and support teams according to escalation procedures Work closely with customers in the pre-implementation process to design and architect desired customer solutions. Research, plan and coordinate complex maintenance activities Lead Root Cause Analysis (RCA) exercises to drive process technology improvements. Contribute to the development of technical best practices for administrative responsibilities Prepare and review defined policy and process standards Ability to communicate effectively, both verbally and in writing, with customers as well as with internal stakeholders Coordinate with PM, FSL, Customer, and vendor. completing the task based on the agreed timelines or based on the demand An ideal candidate should have good hands-on experience on local, wide and global area network. Experience in designing/planning and implementing LAN / WAN technologies within a large environment. Experience with managing Local and Wide Area Networks using VPN or other technologies Working Knowledge of EIGRP, OSPF, BGP, IPv4, and (IPv6 preferred) REQUIRED Ability to manage fast-paced environment under high stress with consistency and accuracy REQUIRED Experience managing large IT environments consisting of but not limited to Desktop / Server Infrastructure, Local and Wide Area Networks, Data Backup and Security Systems and Infrastructure Applications, PBX and VoIP Systems, Voice Mail Systems, Voice and Data Circuits, Audio / Video / Web Conferencing systems, and other Voice-Data integration systems In-depth knowledge on Configuration and troubleshooting skills on VPN tunnels, NAT, PAT, Failover, backup and restore. Load balancers (F5 , LTM, or any other) Configuring/Troubleshooting Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc. 80% Travelling YOU MUST HAVE Bachelors degree in Engineering WE VALUE Knowledge of the systems development lifecycle Individuals that quickly analyze, incorporate and apply new information and concepts. Leading diverse and global team Advanced with Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done. Ability to adapt dictated by project changes Multi-tasking and has the ability to manage a variety of complicated tasks and people Making autonomous decisions Some engineering experience AWS Certified Solutions Associate or Professional (Preferred) AWS Certified Advanced Networking Specialty (Preferred) Firewalls (Cisco ASA, ASA-X, and Juniper SRX)
