Assistant Manager(B3-1) Telecom Network Operations & Mainetanance
Tata Communications
- Ernakulam, Kerala
- Permanent
- Full-time
- The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
- Hands on experience in all kind of transmission equipment's and TMI instruments.
- Skills in handling different test equipment such SDH analyser, OTDR, protocol analyser, BERT meter, optical power meter, etc.
- Provide 24x7 emergency call-outs to NOC and other teams for O&M activities in network
- Vendor management, payments, and performance analysis. - Project initiation of newly awarded project, from BOQ and contract verifications to Mobilization of the resources. - Excellent communications skills, analytical problem solving, planning, organizing & documentation. - SLA/KPI achievements, quality targets achievements. - Maintain excellent connect with the client and internal stakeholdersSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeMinimum qualification & experience
- Graduate with 0-4 years of experience
- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of network, operation systems
- Maintaining, administering, upgrading, and troubleshooting network tools and equipment
- Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
- Ensure SLA are achieved and work proactively to maintain the same.
- Conduct vulnerability assessments for networks, Servers, applications, and operating systems
- Conduct network security audits and scanning on a predetermined basis.
- Compile and track vulnerabilities over time for metrics purposes.
- Timely upgradation of all the tools used and their related documents like SOPs etc.