Responsibilities & Key DeliverablesTo manage good relationship with KAM customers.to identify and deal with strategic/KAM customers.End to end resolution of existing customer issues and Retaining them.Improving Share of business with customers and improving overall revenue for the company.Improving customer engagement with various activities - Pre sales to post sales.to Ensure presence of MTB Products in consideration set of these KAM customers in all their deals.to work with KAM customers to Ensure good experience in the entire sales Process.Build a good network with all KAM customers in the region.to work out better schemes with financiers for KAM customers.to act as an interface between the Product development / Marketing team and the end customers.to help in improving capability of the team and to monitor their performancePreferred IndustriesEducation QualificationMBA; Bachelor of EngineeringGeneral ExperienceBE - 8 yrs, BE MBA -6 -8 yrsCritical ExperienceMahindra Leadership CompetenciesStrategic Business Orientation_Business PerspectiveStrategic Business Orientation_Anticipating and Leveraging Business OpportunitiesStrategic Business Orientation_Strategic ForesightStrategic Business Orientation_Global mind-setLeadership through Sustainability_Strategize around,Sustainability DriversLeadership through Sustainability_Frugal mind setLeadership through Sustainability_Stakeholder focusLeadership through Sustainability_Triple Bottom Line SensitivityCustomer Focus_Customer SensitivityCustomer Focus_Customer DelightCustomer Focus_Service OrientationInnovation Led Transformation _Idea OrientationInnovation Led Transformation _Change catalystInnovation Led Transformation _Risk Taking with ResponsibilityResult Orientation with Execution Excellence_Effective Project ManagementResult Orientation with Execution Excellence_Passion for QualityResult Orientation with Execution Excellence_Accountability for resultsResult Orientation with Execution Excellence_Agility with disciplineLeveraging Human Capital_Exponential synergyLeveraging Human Capital_Team developmentLeveraging Human Capital_Entrepreneurial engagementLeveraging Human Capital_Appreciating diversityWeaving Passion and Energy at Work_Being Passionate about workWeaving Passion and Energy at Work_Working without BarriersWeaving Passion and Energy at Work_Blending Fun with workWeaving Passion and Energy at Work_Learning from FailuresSystem Generated Core SkillsConsumer FocusProduct Knowledge & ApplicationSales PlanningInterpersonal SkillsSystem Generated Secondary SkillsFinancial ManagementMarket IntelligenceTerritory Coverage Optimization
