Customer Service Representative

EchPeak Solutions

  • Manipal, Karnataka
  • Rs. 16,000 per month
  • Permanent
  • Full-time
  • 2 months ago
LOCATION : UDUPI/MANIPAL, KARNATAKAPREFERRABLY UDUPI/MANGALORE CANDIDATES ONLY!Salary range - INR 11,000 - 16,000 + IncentivesCompany DescriptionEchoPeak Solutions is a BPO company in Udipi that provides sales outsourcing and other business process services. The company's services include lead generation, telemarketing, appointment setting, and customer support services. Their solutions are designed to reduce costs and increase revenue and customer base for businesses. The company has a highly skilled and experienced team that uses the latest technologies and industry-standard practices to ensure high-quality services tailored to their clients' specific requirements.Role DescriptionThis is a full-time on-site role for a Customer Service Representative (telesales). The Customer Service Representative will be responsible for managing customer interactions via phone and email.Qualifications- Customer Service Representatives and Customer Support skills- Excellent verbal and written communication skills- Patience and problem-solving skills- Ability to handle stress and multitask- bachelor's degree preferred- Experience in the BPO industry or similar customer service-related fields is a plus

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