Customer Service Executive - Network Operations & Support (Network Operations & Support) - B2101_1

Tata Communications

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 19 days ago
Hands On Experience
  • IP/MPLS/SDH/DWDM/Ethernet Technologies.
  • network Config & Troubleshooting on different SDH / MPLS TP / DWDM / HODXC-OTN ASON Platform / L2-Ethernet Equipment's EMS / NMS like Huawei-SDH/Eth over SDH/DWDM/HODXC_ASON, ECI-SDH, Tejas-SDH/Eth over SDH / DWDM, ADVA-DWDM, Ciena-SDH/DWDM/OTN-ASON, Nokia-DWDM, Cisco-DWDM, Infinera DWDM, Turin-SDH/Eth over SDH, Cisco-L2/3-SW/Router-Ethernet, Ciena SW-Ethernet, Ciena Blue-Planet etc.
  • ITU-T Test standards & working experience on Layer1/Layer2/layer3 Testing.
Product KnowledgeNPL/IPL/NDE /GDE/ILL/GVPN/DIA/IZO/VNO etc.Experience in testing and turn up with international suppliers.
Good knowledge in OSS-BSS - Optimus, Metasolve, Cramer ,NIMS, BPM etc
Experience in supplier Business review - QBR, monthly review.Minimum qualification & experience
  • Graduate with 2-5 years of experience.
  • 24*7 Support is must / able to work in 24*7 Rotational shifts.
Other knowledge/skillsExperience in supplier Business review - QBR, monthly review.
In-depth Understanding of Access/NLD/ILD Networks.
Basic Knowledge of Subsea NW cable systems
Basic Skills in Microsoft Excel with daily tracking and reports.
CCNA cortication Preferred.

Tata Communications