Showroom Manager (Retail Luxury Jewelry Group for Gold and Diamond), Delhi NCR

Talent Leads Consultants

  • Delhi
  • Permanent
  • Full-time
  • 23 days ago
We have 6 days working and no hybrid policy.Showroom Manager:
  • Kamla Nagar
  • Pusa Road
  • Ghaziabad
  • Noida
  • Pitampura
  • Rajouri garden
  • Chandni Chowk
  • Dwarka
  • Gurgaon
Age - Below 45YExperience – At least 2+ years as showroom Manager with reputed jewelry brandsIndustry – Should have jewelry industry experience.Flexible to work anywhere in Delhi – NCRMust have worked in Delhi Market.Primary ResponsibilitiesOperations Monitor day-to-day operations in Sales, Marketing, Guest Relationship, Administration sections of the retail stores. Ensure that the company decided plans, policies, processes and procedures are implemented at store level. Ensure that the store meets the ROI, and other targets based on the annual business plan. Ensure efficiency, quality improvements and cost optimization through improvements and setting benchmarks with leading practices in consultation with Regional Management. Liaison with local authorities for the smooth functioning of the store. Review and provide regular and ad-hoc reports to management and other stakeholders as required.Sales Monitor and analyse the sales data of the store and undertake appropriate action to improve sales. Monitor achievement of category wise sales targets and take corrective measures where required. Promote Gold Purchase schemes through supporting Sales staffs for closure and drive revenue growth. Stock Management Determination of Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc. as per the market preferences and periodic review of the same.  Participate in product meet periodically and select the products as per the prevailing trend and customer demand. Monitor the stock on a daily basis; ensure the maintenance of stock level and its replenishment as per the sales and customer preferences. Assess the ageing of stock and undertake effective action to eliminate slow moving/dead stock. Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis.Customer Relationship Engage and interact with customers to ensure high level customer satisfaction through excellent service. Understand customer buying behaviour, customer needs and feedback to improve our overall shopping experience. Organize in-store events to increase the customer engagement activities and ensure consistency of customer experience in stores. Address customer grievance and complaints. Marketing
 Understand the market and competitors in the respective store locations to recommend campaigns for target customers. Identify the Catchment area for the respective stores, and develop marketing plan for targeted customers with the Marketing team. Plan marketing activities viz. ATL, BTL, Digital etc. to increase the walk-in of the store in consultation with the Regional team. Plan and execute local events, promotions, exhibitions, etc. to increase the walk-in to the store. Implement marketing plans, marketing calendar and marketing budgets as decided by the Regional team. Recommend changes to marketing plan based on analysis of marketing campaign performance, so that business revenues are maximized. People Development Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department. Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members. Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities. Actively participate in HR initiatives to drive overall engagement and motivationAny other additional responsibility could be assigned to the role incumbent from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting manager and HR.

Talent Leads Consultants