Company Description: Tempcon Express Private Limited is a quality-focused, temperature-controlled shipment transportation company, providing complete logistics solutions to the healthcare, pharmaceutical, and clinical trial industries. Tempcon operates eight well-established cold chain facilities across India, which provide connectivity to import and export for many remotely spread APIs and finished products for pharmaceutical manufacturers. Their global network reaches all the continents: South and North America, Canada, Europe, the Middle East, Africa, the Southeast, Asia-Pacific, Australia, and New Zealand. Tempcon is committed to providing first-class transportation services for temperature-sensitive and time-critical shipments, such as biological samples, infectious samples, APIs, reagents, reference standards, chemical compounds, investigation products, clinical trial supplies, and live animals. Job Description: As an operations executive at Tempcon Express Pvt. Ltd., you will play a crucial role in managing and optimizing the operational processes within our temperature-controlled logistics division. You will be responsible for overseeing the day-to-day operations, ensuring seamless coordination between various stakeholders, and maintaining the highest standards of service delivery. Key Responsibilities: 1. Operations Management: Coordinate and supervise all operational activities related to temperature-controlled logistics, including transportation, warehousing, and distribution. 2. Client Communication: Serve as the primary point of contact for clients, addressing their queries, providing updates on shipment status, and resolving any issues or concerns in a timely manner. 3. Route Planning and Optimization: Develop efficient transportation routes to ensure timely and cost-effective delivery of temperature-sensitive goods while optimizing fuel consumption and vehicle utilization. 4. Quality Assurance: Implement and uphold stringent quality control measures to safeguard the integrity and safety of temperature-sensitive products throughout the supply chain. 5. Team Leadership: Lead and motivate a team of operations staff, providing guidance, training, and support to ensure productivity and adherence to company policies and procedures. 6. Compliance : Ensure compliance with regulatory requirements, industry standards, and company policies related to temperature-controlled logistics operations, including temperature monitoring, documentation, and reporting. 7. Continuous Improvement : Identify areas for process improvement and optimization, implementing innovative solutions to enhance operational efficiency, reduce costs, and improve customer satisfaction. 8. Inventory Management : Oversee inventory levels at warehouses and distribution centers, implementing inventory control measures to minimize stockouts, excess inventory, and product spoilage. 9. Collaboration : Liaise with internal departments such as sales, procurement, and finance to ensure seamless coordination and alignment of operational activities with business objectives. Qualifications and Skills: 1. A bachelor's degree in logistics, supply chain management, business administration, or a related field. a minimum of 2 years of experience in temperature-controlled logistics or a similar role within the logistics industry. 2. Strong understanding of temperature-controlled transportation requirements and best practices. 3. Excellent communication, negotiation, and interpersonal skills. 4. Proven leadership abilities with a track record of effectively managing teams and driving performance. 5. Proficiency in logistics software and systems for route planning, tracking, and inventory management. 6. An analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. 7. Attention to detail, problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment. 8. Knowledge of regulatory requirements and compliance standards applicable to temperature-controlled logistics operations.