Excellent Opportunity with our client for L1/L2 Support (Job Code : J47759) Exp :2 - 6 Years Location:Mumbai Key Skills:Networking Please pass on or Share this message to your friends who are looking for similar roles https://www.sampoorna.com/JobPostingDisplay.aspJobID=30966&JRID=0.242518 Level 1 Support BE/B.Tech/B.Sc/BCA or equivalent CCNA Sec. or Equivalent Overall 2-4 years experience in network security with at least 1 year in managing Proxy / WAF / NDLP solutions Proficiency with management of Proxy / WAF / NDLP Experience in working with Windows, Linux, Unix environment Incident, problem, service request management & configuration management of Proxy / WAF / NDLP solutions Day to Day BAU configuration changes Proactively utilize network monitoring tools to isolate events before service degradation occurs Supporting incident monitoring and incident analysis/response initiatives Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets Troubleshooting network, trasport, session, presentation and applications layers Applying security patches as required Conducting daily performance checks on devices, periodic audits and compliance Performing immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnel Implement, and maintain network security policy, standards, and procedures Deploying and maintaining access and security policies for Proxy/WAF/NDLP solutions Maintaining service levels as well as oversight of the day to day configuration, administration and monitoring of the network security infrastructure in a 24/7 Co-ordination with OEM`s for TAC support, RMA, replacement & reconfiguration of faulty devices/appliances Device configuration back-up as per the agreed schedule
