JOB DESCRIPTION HCLTech www.hcltech.com Chennai, TN, India/ Full-Time. Work Location: Chennai, Sholinganallur Shift: General shift Work Mode - WFO We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you'll thrive in, then you're in the right place. Join us on our journey to advancing the technological world through innovation and creativity. Purpose of the position: Flawless execution of billing and invoicing processes and associated sub-processes, focusing on the resolution of invoice disputes Maximize invoice accuracy and minimize days to invoice Monitor and follow up and coordinate the resolution of unbilled sales Resolve invoice disputes effectively and efficiently and reduce its occurrence In cooperation with interfaces, meet invoicing targets and lead invoice corrections Responsibilities Daily monitors reports to ensure invoices are successfully generated and posted to accounting Identifies billing blocks and errors Continuously monitors the ERP billing process and billing jobs for programming errors, missing output and batch errors and works with business partners to identify permanent solutions to billing problems. Ensure blocks and errors are resolved timely. Process sales adjustments and perform other billing activities, such as credit/debit memo, and credit/rebills or credit/debit note or service billings Review requests to ensure documentation is complete and include necessary approvals Responsibility for monitor aging unbilled and appropriate follow up Review IDOCs and follow up with responsible function Review interface e-invoicing interfaces to ensure electronic transmitted invoices are sucesfully send to customers and governments as appropriate Manage invoice dispute resolution: identify root causes, contact required parties to manage resolution, request and obtain endorsements for invoice adjustments Monitor and escalate (as required) open invoice disputes Lead invoice dispute root cause analysis to facilitate corrective actions and reduce number of rebills Calculate invoice accuracy and suggest action plans to enhance the results Calculate other billing KPIs Attach supporting documentation to invoices, as required. Supporting documentation may include: delivery ticket, stamp or signature Review and validate invoices for accuracy, as required Send original invoices to customers or suppress invoice output, as required Assist in development of root cause analysis to facilitate corrective actions and reduce number of rebills Provide required information for regular and ad-hoc operational stewardship, performance reporting activities according to defined metrics Ensures appropriate actions are taken to ensure that at month-end the financial system accurately reflects sales that occurred during the month Manage billing blocks at document level, as required Cancel and rebill invoices as requested to correct issues Support other team members during peak of activities, vacations, absences Assist with special projects, initiative, work items assigned by CS Management. Executes operational activities in compliance with Controls requirements of the respective business area. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues across the globe We offer a virtual-first work environment, promoting a good work-life integration and real flexibility We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark We offer comprehensive benefits for all employees We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
