Area Manager - CSC Relationship

  • Baharampur, West Bengal
  • Permanent
  • Full-time
  • 1 month ago
Job Description:JOB DESCRIPTIONA Position OverviewPosition TitleArea Manager – CSC RelationshipDepartmentCSC - Partnership DistributionLevel/BandAssistant ManagerGrade304Role Summary
  • Manages the team of 10-12 Relationship Managers
  • Relationship management with CSC State Head, District Managers (DMs), and Insurance SPOC of CSC in the state/region.
  • Influence CSC State Head & District Managers (DMs) for majority wallet share in the district.
  • Ensures VLE & RM productivity is as per Business plan
  • Ensure issuance of policies withing TAT by resolving all pending.
  • Provide MIS support to the State Head, DMs and Insurance SPOC.
B Organizational RelationshipsReports ToCluster Area ManagerSupervisesRelationship Manager – CSC RelationshipC Job DimensionsGeographic Area Covered
  • 20-25 districts in the same and neighboring states
  • Partner VLE geography, depending on Partner/s Zonal definition defined basis geography
Internal StakeholdersInternal Training, Distribution Operations, Operations, Channel Marketing, F&A, HRExternalExternal Channel Partners-CSCD Key Result AreasOrganization ProcessKey ContributionsSales
  • Drive wallet Share in the allotted districts
  • Build relationship with VLEs, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity
  • Capability of Self Lead Generation.
  • Working jointly with the Area Manager on Business plans
  • Driving and motivating the VLE & DMs and providing support for logging in applications sourced
  • Prospect and meet customers within and outside the allotted VLE geography as when required
Relationship Management
  • Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region
  • Influence CSC State Head and DMs for majority wallet share in the district
  • Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC
  • Provide all possible support to CSC as a face of parent company
  • Effectively execute all Marketing activities
  • Ensuring timely issuance of policies with resolving all pending etc.
  • Assist partner through training scheduling and customer service
Ensure Compliance
  • Ensure compliance to internal sales process & other compliance standards
  • Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
MIS
  • Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement.
  • Adhering to the TALIC code of conduct.
E Skills RequiredTechnical
  • InsuranceBFSI Background
  • Good knowledge of MS Excel
  • Understanding of Prospecting and Sales
  • Customer Service - Problem Solving skills
BehavioralEssentialDesiredInterpersonal skills*Communication skills*Creative thinking skills*Supervising/Leadership skills*Teamwork Skills*Influencing skills*Relationship Building skills*Decision making skills*Languages knownLocal language, HindiEnglishF Incumbent CharacteristicsEssentialQualificationGraduate/PGExperience2-4 years in Sales from Insurance/BFSI IndustryAgeWithin limits of the organizationAbout Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Tata AIA Life Insurance